Privacy policy

The data controller is Residence Stelvio, located at Via Galet 4/b, 23030 Oga (SO), Italy.

For privacy requests, contact info@residencedellostelvio.it or use the official contact details published on the website.

We may process identification and contact details, data submitted through forms, information related to availability or booking requests, technical browsing data, and cookie preferences.

The website does not request special categories of personal data. Please do not send information that is not necessary to handle your request.

Data is processed to answer requests, manage quotes and bookings, provide stay-related services, comply with legal obligations, and protect the controller's rights.

Technical cookies are necessary for the website to operate. Analytics or marketing tools are used only where required by law and after the user's consent.

Data is kept for the time needed for the purposes described above and, where applicable, for periods required by tax, administrative, or legal protection obligations.

Cookie preferences are stored for a period consistent with applicable law and can be changed through the banner or browser settings.

Data may be processed by authorized staff and providers supporting the website, hosting, email, request management, payments, bookings, or analytics tools.

Providers process data under contractual instructions and appropriate security measures. Data is not sold to third parties.

Where technical providers process data outside the European Economic Area, transfers take place only with safeguards provided by the GDPR, such as adequacy decisions or standard contractual clauses.

You may request access, rectification, erasure, restriction, objection to processing, and data portability where provided by law.

You may also withdraw consent and lodge a complaint with the Italian Data Protection Authority.

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

This notice may be updated to reflect legal, technical, or operational changes. The version published on this page is the applicable version.

The text describes the general operation of the website and should be verified by the controller against the services actually active.